You will receive an email with your order confirmation, a Calendly link to set up your appointment and any further information/action required immediately upon purchase.
We generally use Zoom App to conduct all our readings or healings.
Yes, if you require personal consultation, you may WhatsApp on +971522916567 prior to online purchase to check availability. This is to ensure I am available in Dubai or Bombay for the same.
The time allocated to each session depends on the reading purchased. All services have time allocated mentioned in the description.
You will first receive an acknowledgment email from Eternal Wellness about your order. General charts and data are processed through a software, however the final report will be personally analyzed and presented manually. So, reports are generally emailed to the Client within 3 to 5 working days. If you do not receive your report within 5 days, please WhatsApp on +971525336639 and we will update you immediately.
Yes, after analyzing your details with due diligence, Eternal Wellness can suggest remedies or solutions. It is completely the responsibility of a client whether to proceed with such recommendations. We do not give Medical, Financial or Legal advice. Terms and conditions apply to all transactions, click here to know more.
Please send us an email from your registered email id with us and details of the reading requested, or the content that you signed up for. We will revert within 72 hours.
Yes, we do provide gift vouchers starting from AED50.00 (Dirhams Fifty only) and are valid for 6 months from date of issue. It is responsibility of the user to redeem it within its validity. Lost or stolen vouchers are not replaceable.
You must provide the gift voucher code while booking your service, or redeem it for online purchase during check out.
Yes, we have a consent form for our Healing services, workshops, or courses and it is mandatory to submit the signed copy prior to your appointment or class. Purchase of any product or service means you agree to the Terms & Conditions of Eternal Wellness, click here to know more.
Yes, if you are unable to attend an appointment for any reason you can definitely cancel and reschedule 24 hours in advance from our Appointments tab. In case of no show the amount will be forfeited as time is reserved for you, and prevents us from attending to another client.
Sorry friend, we are very punctual with our appointments and we expect you to be too. As the slots for each customer are pre-booked, we will be unable to extend your time if you are late. It would be unfair for the person who is booked next after you. So, I hope you understand and show up on time. 😊
You can use any of the following forms of payment:(1.) Debit or Credit card (2.) Net banking Stripe (3.) UPI/Google Pay/Paytm (4.) For payment in Indian Rupees, kindly WhatsApp +971525336639
Yes, you can select at checkout. For payment in Indian Rupees, please WhatsApp +971525336639
Typically, no refunds are offered by Eternal Wellness for services provided as they are all fulfilled with due diligence. For any workshop, alternative batch selection can be offered within a specific time as agreed on a case-to-case basis.